Like a number of other Sutton residents, Mark Inskip and I are concerned about the consultation that appeared in the One Stop just before Christmas about the future of postal services there.
The plan is to close the dedicated post office counters at the shop, and provide post office services from the general counter. This would have the advantage of enabling longer opening hours for postal services, which would be available seven days a week from 7am to 10pm. However, it would have disadvantages, including potentially longer queues while complex queries are dealt with, lack of privacy when dealing with benefits issues, and increased vulnerability for staff.
It’s also possible that we may no longer be able to collect parcels from the One Stop, and will need to go to Ely and pay a £1.50 collection fee.
The consultation closes on 15 January, and the changes are proposed to be implemented from February. If you want to have your say about the proposals you can do so online – and leaflets are available in-store.