The massive community volunteer response to the Covid-19 pandemic has been marvellous, with lots of genuine volunteers and ‘helping hand’ organisations setting up across the country. Disappointingly, however, nothing is beneath a minority of fraudsters who are seizing the opportunity of a worldwide virus outbreak to cheat people.
In Cambridgeshire, doorstep scammers are reported to have been visiting residents purporting to be from Red Cross or other legitimate organisations, and offering to provide coronavirus testing kits – for a hefty fee.
Other examples of coronavirus scams to watch out for are:
- Flight cancellation scam. If you have had a holiday cancelled, beware of individuals or organisations making contact asking for bank details to refund your money. Your travel agent or airline should refund directly by the original payment method.
- Fake email or website scams. Watch out for authentic looking websites or emails seemingly from official channels such as Public Health England or WHO (World Health Organisation). These may look very convincing and offer enticing information for a fee or a single click on a link or attachment. Clicking may install malicious software which can monitor the victim’s every move and provide the details to criminals. Recent examples include emails or websites claiming to be able to show local cases of Covid-19 but which are in fact designed to infect the victim’s computer with malware to steal banking and login information.
- Online offers for vaccinations. There are currently no vaccines, pills, potions, lotions, lozenges, prescriptions or over-the-counter products available to treat or cure Covid-19 coronavirus. DO NOT send money, buy bitcoin or vouchers to anyone offering this.
- Bogus charity callers. Fraudsters may pose as charitable organisations claiming to help individuals or businesses in these challenging times. Check the authenticity of any caller on the phone or doorstep by contacting the organisation on the number you know to be correct. If the caller was on the phone make sure you wait at least 10 minutes or use a different handset to conduct your authenticity check.
- Tax refund scam. Emails purporting to be from HMRC or gov.uk are being sent by scammers with the promise of a tax rebate ‘for dealing with the coronavirus outbreak’ at the click of a link. The link is likely to infect the device with malware and allow private information to be stolen.
- Good Neighbour scam. People in self-isolation have been approached by criminals offering to help with shopping who take the resident’s money and never return.
Remember, always check ID of people knocking at the door. Do your own independent research to contact the organisation in question rather than using any contact details on the ID itself. Stay safe and look after one another. And visit the CAPASP website for more help and advice on how to avoid scams.